Privacy Policy

Privacy Policy

Effective Date: January 1, 2025
Last Updated: September 11, 2025

Covenant Coffee Inc. (“Covenant Coffee,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.covenantcoffee.org (“Site”) or interact with our services, including online purchases, donations, and other e-commerce activities.

If you have any questions or concerns about this policy or our practices, please contact us at:

Covenant Coffee Inc.
Covenant Coffee Headquarters
1700 N Chester Ave
Bakersfield, CA 93308
Email: info@covenantcoffee.org

1. Information We Collect

a. Information You Provide Directly:

  • Name, email address, phone number, billing/shipping address

  • Payment information (processed securely through third-party providers)

  • Account login credentials (if you create an account)

  • Donation details, messages, or other correspondence

b. Information Collected Automatically:

  • IP address, device type, browser type, operating system

  • Website usage data such as pages visited, time spent, and links clicked

  • Cookies, pixels, and similar tracking technologies

c. Information from Third Parties:

  • Payment processors, donation platforms, and shipping partners

  • Social media accounts (if you interact with us through those platforms)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process orders, payments, and donations

  • To deliver products, services, and receipts

  • To communicate with you about your orders, donations, or inquiries

  • To send newsletters, updates, and marketing communications (with opt-out options)

  • To improve our website, services, and customer experience

  • To comply with legal and regulatory requirements

3. Sharing of Information

We may share your information in the following situations:

  • Service Providers: With payment processors, shipping companies, IT providers, and other vendors that help us operate.

  • Legal Compliance: To comply with applicable laws, regulations, or lawful requests.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales.

  • With Your Consent: If you explicitly authorize sharing.

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and deliver relevant content. You can manage or disable cookies in your browser settings, though some features of the Site may not function properly.

5. Your Privacy Rights

California Residents (CCPA/CPRA)

If you reside in California, you have the right to:

  • Request disclosure of categories and specific pieces of personal information collected.

  • Request deletion of your personal information (subject to certain exceptions).

  • Request correction of inaccurate personal information.

  • Opt out of the sale or sharing of personal information (we do not sell personal information).

  • Limit use and disclosure of sensitive personal information.

You may exercise these rights by contacting us at info@covenantcoffee.org. We will verify your identity before fulfilling requests.

Other U.S. Residents

Depending on your state, you may also have rights to access, delete, or opt out of certain data uses. We will honor applicable state privacy rights.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no method of transmission or storage is completely secure.

7. Children’s Privacy

Our Site is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it.

8. Retention of Information

We retain personal information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

9. Email & SMS Marketing

If you sign up for updates, we may send you promotional messages. You may unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us directly. SMS communications will always include opt-out instructions.

10. International Visitors

This Site is operated from the United States. If you access the Site from outside the U.S., you consent to the transfer and processing of your data in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy or your rights, please contact:

Covenant Coffee Inc.
Covenant Coffee Headquarters
1700 N Chester Ave
Bakersfield, CA 93308
Email: info@covenantcoffee.org